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Description

LOA’s are forms used to port your phone numbers from your old carrier over to Audian’s phone number carrier.

How To

1. An LOA form can be created from

   1. The LOA page where you can click the Create LOA button

   2. In the Dashboards Account Setup Guide sections +LOA button.

2. Fill out the DocuSign Signer Information section at the top.

   

3. Fill out the LOA Information section. This is the information regarding your current phone carrier and is usually on your phone bill.

   1. The information in this section must match 1 for 1 what you see on your bill.

4. Press the Next button

5. Enter all of the phone numbers listed on the account separated by commas.

   

6. Press the Next button.

7. We will verify the phone numbers are correct, if a number shows up in the invalid section you can press the back button to fix the issue.

8. Press the Next button.

9. The LOA form will generate, make sure everything looks correct before pressing the Create LOA button.

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