How To - Factory Reset a Polycom phone stuck in a boot loop

Owned by Eric Ronhovde
Last updated: Jan 06, 2020

Description:

This article will show you how to do the following.

  • Reset a Polycom VVX series device that is stuck in a boot loop

Methods:

  1. When the Welcome screen appears, hold down 1, 3, 5 at the same time for 3 seconds.
  2. Enter the password (8446116110 or the default is 456) and press Ok.
  3. The device will reboot.
  4. If prompted to enter the password again,enter 456 and press Ok.