Reset Portal Login Password
Owned by David Klein
Description:
This article will show you how to do the following:
- Reset a users portal logins from the login screen
Methods:
- Navigate to https://my.audian.com/
- Click the Forget your info? link.
- Enter the information below.
- Email/Username (This is usually your email address)
- Enter in one of the two options below.
- Account Name: (Your company name)
- Phone Number: (Only works if you have a direct dial phone number associated to your user profile.)
- Click Reset Password at the bottom.
Legacy Portal
- Navigate to https://portal.audian.com/
- Click the Forgot your password? button.
- Enter the information below.
- Username (This is usually your email address)
- Account Name (Your company name)
- Enter in one of the two options below.
- Account Realm (companyname@audian.com)
- Phone Number (Only works if you have a direct number associated to your profile.
- Click Recover at the bottom.