Find me, Follow me

Owned by Eric Ronhovde
Last updated: Aug 06, 2020

Description:

Find Me, Follow Me refers to multiple technologies that enable incoming phone calls to be received at different locations, on different phones.

Find Me refers to the ability to receive incoming calls at any location. Follow Me refers to the ability to receive calls at any number of designated phones, whether ringing all at once, or in sequence.

This article will show you how to do the following:

  • Enable and Disable the Find Me, Follow Me feature

Methods:

  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Click on the Smart PBX app.
  4. Click on Users on the left.
  5. Click the User Features field.
  6. Click on Find me, Follow me.

    • Note: User must have multiple devices setup for feature to work,
  7. Click the Disabled toggle.
  8. Adjust sliders to set which phones will be dialed and in what order.

    • Note: Clicking the Distribute button will automatically distribute the call to all devices equally in the order that they appear, devices set to Do not ring will not be included. If sliders overlap multiple devices will ring at the same time.
  9. Click Save Changes at the bottom.