How To - Setup Account Level Caller ID

Owned by David Klein
Last updated: Jan 07, 2021 by Eric Ronhovde

Description:

This article will show you how to do the following:

  • Set the outbound Caller ID Name and E911 address

Methods:

  1. Login to the Audian Portal.
  2. Click Caller ID at the top of the page.
  3. Select a telephone number to be shown from the Company Caller ID number drop-down box.
  4. Type in the name you would like displayed on outbound calls in the Company Caller ID name field.
    • Note: Limited to 15 characters, including spaces.
  5. Enter the address of the primary location on the account for 911 call purposes.
  6. Click Save Changes at the bottom.