How To - Provision Cisco SPA Series Phones

Owned by David Klein
Last updated: May 06, 2022 by Eric Ronhovde

Description:

This article will show you how to do the following.

  • Provision Cisco IP phone models SPA303, SPA502G, SPA504G, SPA514G, SPA525G, and SPA525G2

Pre-Provisioning Steps

  1. Connect the phone to the network and power it on. (If you will be using a computer to complete provisioning setup.
  2. Ensure you have your PROVSTRING
  3. Factory reset the phone.
    • SPA303 through SPA525G: Press Menu > 14: Factory Reset
    • SPA525G2 only: Menu > 9: Device Administration > 6: Factory Reset

The Admin Username and Password once the phone is configured would be UN: admin & PW: 8446116110

Methods:

 Provisioning (Web)
  1. Find and note the phone's IP address.
    • SPA303 through SPA525G: Press Menu > 9: Network.
    • SPA525G2: Press Menu > 10: Status > 2: Network Status.
  2. On a computer on the same network as the phone, enter the phone's IP address into the address bar of a web browser.
  3. Log in to the web GUI and point the endpoint to Audian's configuration server:
    1. Click on Admin Login in the top right corner, then click on Advanced also in the top right corner. 
    2. Now click on Provisioning > Configuration Profile
      • Add the following in the Profile Rule: http://q.audian.com/p/PROVSTRING/spa$MA.cfg
      • Set Transport Protocol: HTTP
    3. Click Submit All Changes. (Phone should reset.)
  4. Once the phone boots back up, type /admin/resync after the IP address.
    • Note: Adding admin/resync? to the ip address will force the Cisco phone to update and reboot. (Example: Http://192.168.1.20/admin/resync?)
 Provisioning (Manual)

SPA303 through SPA525G

  1. Press Menu > 16:Profile Rule.
  2. Enter the Profile Rule: http://q.audian.com/p/PROVSTRING/spa$MA.cfg
  3. Press Sync.
  4. When sync is complete, power-cycle the phone.
  5. Wait until it finishes Refreshing voice component. At this point the device should update to correct date and time. 

SPA 525G2

  1. Press Menu > Device Administration > Profile Rule (should be blank again).
  2. Enter Profile Rule B: http://q.audian.com/p/PROVSTRING/spa$MA.cfg
  3. Press Sync and wait for the Refreshing voice component to complete. The device should get an extension number and come online.