Description:
This article will show you how to do the following:
Reset a users portal logins from the login screen
Methods:
Navigate to
https://my.audian.com/
Click the
Forget your info?
link.
Enter the
information below.
Email/Username
(This is usually your email address)
Enter in one of the
two options below
.
Account Name:
(Your company name)
Phone Number:
(Only works if you have a direct dial phone number associated to your user profile.)
Click
Reset Password
at the bottom.
Navigate to
https://portal.audian.com/
Click the
Forgot your password?
button.
Enter the
information below.
Username
(This is usually your email address)
Account Name
(Your company name)
Enter in one of the
two options below
.
Account Realm
(companyname@
audian.com
)
Phone Number
(Only works if you have a direct number associated to your profile.
Click
Recover
at the bottom.