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Table of Contents

Description:

This article shows you how to use Web Faxing with Audians legacy platform.

 


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Receiving a Fax

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Receiving a fax is as simple as checking your email. When a fax comes in to your dedicated number, you will receive an email that contains a PDF attachment. You simply open the attachment and print it out or save it.

Sending a Fax

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There are three main ways to send a fax:

1. Send a fax from the Audian Virtual Fax portal (Must be installed on your PC)
2. Send an email containing the attachment to fax to our servers.
3. Logging on to our website to fax and manage sent faxes at www.viewmyfax.com

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Sending a fax from the virtual fax portal
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Installing and Logging in for the first time.

You must first have downloaded the fax program from our website:1.

  1. Navigate to https://www.audian.com/support/downloads.html
2.
  1. Click on the “Download Audian Fax Client”
3.
  1. Click Save to download, and then run the program.
4.
  1. Once installed, start the program by navigating to your start menu, all programs, and “Virtual Network
Fax”
5.
  1. Fax” 
  2. Login with the credentials provided separately to you. You may also save permanently and have this login when you start windows.
Sending a fax from the portal
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  1. You will now see your panel with all faxes that you have sent along with the source, destination, time/date and number of pages.
  2. The Action dropdown will allow you to view or delete any of the faxes/
  3. To Send a fax from here, click on File and “Send a Fax”
  4. You may optionally send a cover page. All of the information entered here will be saved so that it doesn’t need to be re-entered each time. You may select your attachments (up to two) from here, and may also save the recipient in the address book.
  5. Click OK to send lick OK to send.

Sending a fax by email

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You may also send a fax by simply emailing up to 5 attachments to our email servers. This has the benefit of not requiring a program to be installed. Attachments may be sent in JPG, PDF, Adobe PostScript, TIFF, Microsoft Word, Excel, CSV, HTML & Plain Text formats.

**Note – for security, you must send the fax from an authorized email address, which isthe one used to sign up. If you are sending from a personal account (non-authorized)this function will not work.

  1. Open a new email and attach up to 5 items.
    1. To: <10_digit_number_@emailyourfax.com (ie 4258273428@emailyourfax.com)
    2. Subject: your 10 digit vFax number (ie, 8447377375)
    3. Body – optional if you want a cover page. Please add the words “cover page” in the subject page to attach. 
 
    2. After sending, you will receive a confirmation or rejection, and also a confirmation that the fax was sent.

Sending a fax through the Website

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To send a fax through our website, go to www.viewmyfax.com and login with your credentials. You may follow the links from here to send, view or manage any of your settings:


 

Step By Step:

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Process 2 (optional)

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